Student Computer Support Jobs in Residence
Halls: Update 02.23.2008
We are looking to fill undergraduate and graduate positions for Fall
2008. For full consideration please submit an application prior to
Friday April 4, 2008.
And thanks to everyone who applied for your interest in working for University
Housing!
Job Descriptions
Peer Computing Consultant (PCC)
Nature of job: Primary responsibilities involve three areas:
- teaching residents basic computer applications and use of facilities
- identifying and reporting problems with hardware and software on lab computers
- ensuring that the site environment is conducive to academic work.
Consultants are required to attend a 3-day training session the
week before classes begin,
monthly staff meetings, and keep informed of all staff communications.
Peer Consultants typically work 2 - 3 regular assigned shifts,
each 3 to 4 hours in length, between the hours of 7:00pm - 1:00am
Sundays through Thursdays. This involves a weekly time commitment of 8 to 14 hours.
Before applying please make sure your schedule can accommodate this work load.
Residency in University Housing is not required though hiring preference
is given to residents. Starting wages begin at $8.75 an hour. Merit raises are possible
Requirements: The successful candidate should possess
both advanced and diversified computing skills. Evidence of success
in previous employment is also strongly considered. He or she should
be proficient with the most commonly used software, including but
not limited to Microsoft applications (Word, Excel, PowerPoint, and
Access), Web browsers and media viewers, graphics programs, virus
scanners, and other utilities. Applicants should demonstrate fluency
with the Windows operating system and a general familiarity with the
hardware and software used in Housing computer centers. Tutoring or
teaching experience is a plus. Strong interpersonal and
communication skills are required. Students who receive an RA position
are not eligible to be a PCC.
Apply Now
Network Technician (NetTech)
Nature of job: This individual works in residence halls to assist students in
connecting their personal computers to URHnet: the University Residence Hall network,
an ethernet-based network. Work is typically done in student rooms but lab-based
consulting hours are required as well. The consulting work is done in shifts while the
room-based work is done around the individual's schedule, though generally during
evenings and weekends. NetTechs also report and respond to general problems on the
network. Weekly hours are greater during the beginning of fall semester and could reach a
maximum of 20-25 but reduce to 8-12 as the year progresses. Before applying please
make sure your schedule can accommodate this work load.
Requirements: This individual should possess good technical computer skills.
Prior experience in working with either Windows-based PCs or Macintoshes is required,
working with both desirable. A strong work ethic and initiative required.
Pre-service training is provided to generally learn wide
area network administration concepts and to learn specific procedures network
operation and maintenance as developed by Housing and CITES. NetTechs must live in the
university residence hall where they work during their first year on staff. (A
non-residency position is possible for some selected NetTechs in their second year
on staff.) Starting wages are $10.75 an hour. Merit raises are possible.
Apply Now
Site Manager: dual role with PCC or NetTech
As network technologies have become more robust and responsive to centralized
administration, the traditional role of Site Manager has evolved. Currently, we are
not directly recruiting for Managers but will appoint them from others on staff.
Fulfilling this role in addition to another typically requires no more than 4-8 hours
a week additional time.
Nature of job: This individual works in residence hall computer centers to
maintain the general operation of the center. Specific responsibilities include things
like daily paper checks of lab printers. Contact with users is incidental. Work
is not done in shifts but around the individual's schedule to maintain operations.
Responding as major problems occur is necessary and Managers "cover" for each other
when one leaves campus for weekends.
Requirements: This individual should possess good cognitive skills for basic
operational maintenance. Prior experience in working with either Windows-based PCs or
Macintoshes is preferred but dependability is more important than technical savvy.
Pre-service training is provided to learn specific procedures. Site Managers must live
in the university residence hall where they work. Staff meetings, biweekly or monthly,
are mandatory.
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